Shipping and Exchange Policy
Order Fulfillment:
All orders can take up to 6 days to pack and deliver to the post office. During the holiday season orders can take up to 10 days to fulfill. We appreciate your understanding.
Order Concerns:
If there are any issues with your order, send us an email and we will find a solution ASAP. If you are having complications at checkout email us about the issue so we can help resolve it.
Pleas contact us at suzens.art.shop@gmail.com.
Pleas contact us at suzens.art.shop@gmail.com.
Refunds:
Suzen's Art Shop LLC is a small business, therefore we don't accept refunds except in extreme circumstances. Please contact us at suzens.art.shop@gmail.com if you have questions.
Shipping Complications:
Did not receive your order?
1. Did you receive a shipping confirmation email?
2. Was the address correctly entered at checkout?
3. Did you receive a delivery / USPS attempted delivery email?
4. Did you checked your spam folder?
**USPS experiences delays/ will run behind due to the holidays.**
If you did not receive your order within 7 days of the expected delivery date email us so we can resolve the issue.
Please contact us at suzens.art.shop@gmail.com.